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BILLING FAQ

What's this $25 non-covered charge?

This charge is not a copay, prepay or co-insurance. It's a $25 additional charge for procedures and time not paid by your insurance. 

United HealthCare (UHC) and UMR only pay for one treatment per visit, like a traditional five minute chiropractic adjustment.   A standard visit here is more comprehensive.  The $25 charge covers treatments not paid by insurance.  This could include exercise instruction, treatment of multiple areas, soft tissue treatment, laser therapy, dry needling, or anything beyond a basic adjustment/manipulation office visit. 

Medicare and Medicaid only pay for spinal manipulation.  Therefore, any visit more than a basic adjustment/manipulation has a $25 charge. 

Other insurance carriers do allow multiple treatments per visit but most do not pay for laser therapy or dry needling.

If this charge was a surprise to you or you think it was a mistake, please let us know and we will fix it.  

Non-covered charge FAQ: About
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